Privacy Policy

We collect information that you provide directly to us, such as your name, email address, phone number, company name, and any other details you submit through our contact forms, consultation requests, or ongoing communication with our team.

• Contact details you submit — name, email address, phone number, and company name.
• Business information you share so we can assess your account, such as brand, product category, and target marketplace.
• Correspondence, including messages, call notes, and support requests.
• Technical data collected automatically — IP address, browser and device type, operating system, referring URLs, and pages viewed.

We use the information we collect to provide, maintain, and improve our services, respond to your inquiries, send you updates and marketing communications, and personalize your experience.

• Responding to consultation requests and answering questions about our services.
• Delivering, managing, and improving Amazon account services for our clients.
• Sending service updates and, where you have opted in, marketing communications.
• Understanding how our website is used so we can improve its content and performance.
• Meeting our legal, accounting, and reporting obligations.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from.

• Essential cookies that keep the site secure and working as intended.
• Analytics cookies that show us which pages are read and where visitors arrive from.
• Preference cookies that remember choices you have already made.

We use third-party services such as Google Analytics, Google Tag Manager, and others to analyze website performance and user behavior. These providers may set their own cookies and process data under their own privacy policies.

We also rely on trusted providers for hosting, email delivery, scheduling, and customer relationship management. Each is engaged under terms that limit their use of your information to the services they perform for us.

Our website links to external sites, including Amazon. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Encrypted connections (HTTPS) across the entire website.
• Access controls that limit client and account data to the team members who need it.
• Regular review of the providers and tools we rely on.

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

• Service providers who host our site, deliver our email, or support our day-to-day operations.
• Professional advisors such as accountants and legal counsel, where necessary.
• Authorities, where disclosure is required by law or to protect our rights.
• A successor entity, if our business is involved in a merger, acquisition, or sale of assets.